Market Orbit
Frequently Asked Questions
Market Orbit keeps a single catalog of 1,000 pieces in Mexia, Texas — wall mirrors and framed art on one side, cushions, throws and small accents on the other. Every order ships free, with no minimum spend: handling takes 1–2 business days, delivery 3–5, and returns run 30 days from delivery.
Say you order a nightstand on Friday afternoon. It is handled on Monday and Tuesday, ships Tuesday evening, and arrives within 3–5 business days — the Friday start does not count, because every window we quote counts working days only.
- Is shipping free on every order?
- Yes. There is no minimum spend, no handling fee and no large-item surcharge. The shipping line at checkout reads zero whether you buy one cushion or a six-piece dining set.
- How long does delivery take?
- Orders are handled in 1–2 business days and delivered in 3–5 business days. Both windows count working days only, so a Friday afternoon order is picked on Monday and Tuesday.
- Can I return an item that does not fit my room?
- Yes. Returns are accepted within 30 days of delivery on unused items in original packaging. Email us with the order number and we send return instructions the same working day.
- How long does a refund take?
- Refunds are issued to the original PayPal payment method within 5–7 business days after the return arrives at our Mexia warehouse.
- Do you ship outside the United States?
- We ship within the 48 contiguous states only. Alaska, Hawaii, Puerto Rico and international addresses are not covered at the moment.
- Which payment methods do you accept?
- PayPal is our standard checkout: PayPal balance, a linked bank account, or a major debit or credit card processed inside PayPal's encrypted flow.
- Is furniture assembled when it arrives?
- Most pieces arrive flat-packed with hardware, tools and illustrated instructions. Assembly usually takes 20–60 minutes with two people; upholstered pieces normally need only feet or legs attached.
- How does Market Orbit keep prices at 30–50% of retail?
- We buy end-of-line and overstock furniture in volume, keep one warehouse and skip seasonal campaigns, then pass the difference through as a standing markdown.